Welcome Visitors

Who remembers their first visit to a Toastmasters club meeting? Were you “shopping” for a club? Were you nervous? Did you feel welcome? Had you visited other clubs? Did you join the first club that you visited?

My informal survey indicates that most people stick with the first club they visit. They would probably never return if they didn’t feel welcomed.

Keep up the good work!

New members are the lifeblood of thriving Toastmaster Clubs:

  • They provide new ideas.
  • They expand our vision and network.
  • They bring new enthusiasm.
  • They keep us on our toes.
  • They see things that we have become blind to.
  • They give us opportunities to mentor.
  • They replace people who leave.

How do we convert visitors to members? Greet them with a smile; make them feel welcome and “at home”. Make an effort to talk with them after the meeting. Go low-key on the selling of your club; people like to buy, not to be overwhelmed with the sale. Jot down their names to introduce them at the beginning of the meeting. Assign a member to “befriend” each visitor and sit with them during the meeting.

You probably already know everything written here; even so, a gentle reminder is always helpful.

Keep up the good work! Who knows? You may be the reason they join your club.

Expand Your Circle

As time passes we either expand our circle of interests or let it contract. Contracting our circle is easy and safe; expanding it takes effort. Toastmasters is a safe way to step out of our comfort zone.

One reason that Toastmasters is safe is that your are part of a team. I felt the support the members had for each other from the get-go. Safe is not the same as no competition. If competition motivates you, you can join contests. If the thought of losing demotivates you, there is no pressure to compete. The informal competition at club meetings is what you make of it.  All competition and Toastmaster titles aim for improvement.

Toastmasters allows you to face the fear of public speaking at your own pace. Start by listening to other people’s speeches and watching them grow. Listen to evaluations and see that everyone has room for growth. Speak at every meeting. Socialize. Encourage others. Take on a small role such as “Report of the Timer.” Introduce yourself with a joke as the Jokemaster and follow up with your Ice Breaker speech. Try to speak at every meeting. The Word of the Day and Grammarian are other opportunities to speak in front of people. When my career involved frequent speaking I kept my fear well under control and settled down after the first minute; when there were gaps between speaking engagements the tension rose.

Listening is another important life-skill. Volunteer for the role of Grammarian;  it develops listening and speaking skills. The Grammarian listens closely to all the speeches, synthesizes the results and quickly develops a readout. A minute of advance preparation and jotting down notes is much more effective than giving an ad-hoc readout. When you aren’t the Grammarian listen to other people’s speeches with a new ear.  Other speeches often provide a mirror in that I hear things that I either like or dislike in my own speeches.  I am encouraged by hearing how others rebound from errors. Listening to evaluations provides insights into what others think are important in speeches. Performing quiet shadow evaluations sharpens listening skills and helps internalize improvement ideas.

Grow with Toastmasters. Stretch yourself at every meeting. Share your experience on the Toastmasters District 83 Blog.

Giving and Receiving Feedback

Introduction

When I joined Toastmasters I was nervous while speaking, uncomfortable receiving evaluations, and had qualms about giving evaluations. This blog might be helpful if you share these feelings. Feedback is important. Leaders receive and give quality feedback; high-performance teams have tight feedback loops. These skills are necessary for personal and team growth.

Receiving Feedback

People don’t join Toastmasters because they are good speakers; they join to become the best speakers they can be. Toastmasters need both encouragement and constructive criticism. Encouragement is important to help continue. Receiving areas for improvement is necessary for growth. Welcome criticism even though it can be threatening.

Some tips for benefiting from feedback:
  • Don’t be defensive. Control your emotions.
  • Give thanks and express gratitude for the effort they put in to construct the feedback. It would have been easy for them to say that everything was fine. Thanking them helps control your emotions.
  • Understand what they said and why they said it.
  • Ask questions with the goal to understand, not to reach agreement.
  • Remember they are giving opinions with the goal to help, so there is no need to explain yourself.
  • Take time to consider what to do with the feedback.
  • Share the feedback with one or two people you trust. Discuss your implementation ideas with them.
  • Try at least one idea. Log the others for future consideration.

Better to Give Than Receive

Toastmasters who have completed six speeches have the opportunity to pay forward the help they received. Feedback is precious, so don’t squander the opportunity. Toastmasters seldom give more than one speech per month.

Make the most of this opportunity:
  • Remember the goal of giving feedback is to help others.
  • Remember how you feel when receiving feedback.
  • Read Toastmaster’s Effective Evaluation Manual.
  • Have your mentor gave tips before the evaluation and suggestions for improvement after.
  • Consider the speaker –
    • A new speaker needs encouragement.
    • Experienced speakers need areas for improvement. They can benefit by getting another perspective.

Outside of Toastmasters

Practice receiving feedback. Make sure you are ready to hear it before you ask. I find that I am more sensitive receiving criticism from family members and close friends than from fellow Toastmasters. Don’t give feedback unless invited or unless you are in a position to do so (parent, teacher or manager).

We are interested in your feedback experiences. Please share them in the comments section.